Terms & Conditions

The OSCB offers safeguarding courses free of charge to practitioners / volunteers supporting children, families, and young people in Oxfordshire.

Places at OSCB events are limited and demand continues to be high.  Please ensure that if you book a place, you are able to attend and if you need to cancel, you do so at least 6 days before the event date.

For all training enquiries, please contact oscb.training@oxfordshire.gov.uk

Registration:

By registering on the OSCB training site and booking onto a training / learning event, you are agreeing to these terms and conditions.  

Training delegates should note that training registers will be shared with OSCB and external trainers as necessary, which include delegate names, organisation name and email addresses.              

All delegates are required to register their own OSCB training account using an email with their name / initials in a work email address or a personal email address.

  • New users must register themselves using a personal email or individual work email address e.g.janebrown@email.com
  • Returning users - please DO NOT register a new account if you have changed your job or moved to a new setting. Update your details on your current OSCB registered account
  • Please do not use a generic email address to register an OSCB training account. Do not use for example: admin@office.school.oxon.uk or teacher1234@school.oxon.uk or admin@nursery.co.uk

Line manager details

On registration, you will be required to add your line manager details. 

Childminders: Please add your own details under the request for Line Manager details

Foster Carers: Please enter your Supervising Social Worker's details for Line Manager details

Self-employed: Please enter your own details for Line Manager details

Course Changes / Swapping with a colleague

If you are unable to attend a course and would like to swap with a colleague, please contact the OSCB Business Unit in advance by email providing the details of both delegates and the details of the course. 

  • Trainers delivering the course will not have the authority to sanction additional or substitute attendees without the knowledge of the OSCB Business Unit and unsanctioned delegates will be turned away
  • Delegates are requested not to forward links for webinar training courses to other practitioners unless sanctioned by the OSCB Business Unit

Training cancelled by delegate

As demand for OSCB courses is high therefore early cancellation is important so that the place may be offered to another delegate.

You are able to cancel your own place 6 days before the course by logging into the OSCB events page.

To cancel your place less than 6 days before the course date, you must email us at oscb.training@oxfordshire.gov.uk  There will be a late cancellation charge made of £50 unless you are able to substitute another practitioner to take your place.

Non – Attendance / Late Arrival / Late cancellations will incur a £50 charge

  • An invoice will be generated and sent to the line manager or finance team
  • The cost centre for OCC colleagues will be charged automatically for non-attendance
  • Payment terms for non-attendance charges will be 14 days from receipt of invoice
  • If a delegate misses 15 or more minutes of a face to face or online course, they will be marked as absent, and a £50 charge will be made 

Unforeseen events / exceptional circumstances

We understand that unforeseen events/exceptional circumstances (including adverse weather conditions) can lead to cancellation or non-attendance; in which case, the OSCB may consider a waiver of the non-attendance fee. You must notify us by emailing oscb.training@oxfordshire.gov.uk as early as possible. The OSCB Business Unit will use their discretion in deciding whether a charge will apply.

Please be aware that delegate sickness, or sickness of a dependent (including children), loss of internet connection and/or failure to access an online webinar delivery will not be viewed as exceptional circumstance and a non-attendance fee will still be payable.

Training cancelled by OSCB

Due to unforeseen circumstances, such as trainer illness or adverse weather conditions, the OSCB may be required on rare occasions, to cancel training with limited notice. If this occurs, the OSCB will not be held accountable for costs associated with the cancelled course, such as cancellation fees or related costs of releasing staff to attend courses or travel expenses.

Privacy Policy

At the OSCB we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality. This is done to improve your visitor experience, as well as provide us with information about how our website is used so that we can make sure it is as relevant and as error free as we can make the site.

By using our website you agree to the use of cookies as described in this Cookie Policy.

Cookies set across our website, can be in the form of session cookies (lasting only as long as your visit to our website) or persistent cookies and may use different technologies, such as JavaScript or Flash.

You can choose to manage the cookies we use on our website through your internet browser settings at any time. Certain cookies may be set as soon as you visit our website, but you can remove them using your internet browser settings.

If you have any further questions, require further clarification around our use of cookies or wish to discuss how we are embracing online privacy, please email us at oscb.training@oxfordshire.gov.uk